This will reassure customers that there’s data protection from the site and this will help you meet what Shopify and the law require.
Here are the FOUR EASY STEPS on how you can add policies for your Shopify:
- Step 1: Open the Shopify dashboard and from the Shopify admin, go to Settings, then Policies.
- Step 2: Place your store policies, or click Create from template to make the default template. You can use the rich text editor for the style and format and add links and images.
- Step 3: Review your policy and make any adjustments.
- Step 4: Click Save to add your policies.
When you’re done, your policies will automatically be linked to the website footer menu of your checkout pages.
Linking policy pages at your store navigation is a good website functionality, as users might want to view them before checking out.
Store policies are usually linked at the footer menu at the bottom of the online store.
- Step 1: Go to the Shopify admin and click online store, then navigation.
- Step 2: Proceed to the footer menu and click “add menu item”.
- Step 3: Give the menu item a name like “Refund Policy” this will reflect on your ecommerce store, and the customers will see it.
- Step 4: In the search field under “Link,” find and click “Policies” and click “Refund Policy”
- Step 5: Click “Add” to finish
You can also learn more at Help.shopify.com.
8 Steps to Add Legal Policies in the Checkout Page in Shopify
You can also add your legal policies on the checkout page in Shopify. Though the steps are quite lengthy, they’re easy to follow.
- Step 1: Log in to your Shopify Account.
- Step 2: Proceed to Settings.
- Step 3: Find and click on the Policies Section.
- Step 4: An editor will appear, then you can add your policies.
- Step 8: Click the save button in the upper right corner.
Read more at Termsfeed.com.
It’s a statement on how the online store will use it and why it collects personal information from consumers.
This is also a way for the consumers to trust your ecommerce shop because if they know how their data is being used, they might not feel secure when purchasing from you.
As a merchant, you must evaluate how you treat your customer’s personal information and ensure that you conform to the online privacy protection act.
More than a legal document, this will increase customers’ confidence and give you additional legal protection.
1. For Legal Compliance
This is based on the laws in the United States, Canada, Australia, the European Union’s GDPR, the CCPA, and other jurisdictions worldwide.
Websites with users in particular regions and states must adhere to various regulations when crafting privacy policies.
Shopify also has legal requirements that you need to abide by.
Furthermore, e-commerce shop owners must restrict risk and administer their customers’ expectations to prevent miscommunications.
2. Builds Trust With Customers
As a commercial website, you collect personal data from your visitors, such as name, age, address, email, and payment card details.
To increase trust with your customers, you can add information on how to contact you if they should ever have any concerns about how you manage their personal information.
3. Use Apps and Services
4. Provides You With Legal Protection
Your Shopify Store privacy policies can protect you from possible legal trouble from customers and other businesses.
Learn more at ecommerceguide.com.
Note that various aspects are distinct for your Shopify store, which will also identify the personal information protection necessary for your policy.
Although the list is unique to any respective online store, plenty of general rules are based on what the law requires and also included in Shopify’s requirements.
1. The Types of Information That Are Being Collected
You need to specify the kinds of data that you will gather. Discuss why you are collecting personal information and how it is being used.
2. Cookie Policies
Discuss if the personal information will remain on the customer’s computer.
Cookies are utilized to trace visitors’ viewing patterns and for targeted advertising.
This will also make it more convenient for returning users to log in and remember the products added to the cart.
If you provide the choice to avoid cookies, notify them of the Shopify store website features that will not be accessible to them as a result.
3. The Conditions in Which Personal Data May Be Disclosed
Sometimes, you may have to adhere to law demands such as court orders and warrants to deliver the user data.
You can do this by listing and discussing some examples of special situations where user data should be released.
5. Customers’ Ability to Look Over or Change Their Information
The consumers must be allowed to modify, edit, and remove their data and opt out of sharing their data with you.
6. Business Transfer Clause
This is known as the business transfer provision.
This article will explain what will come about if the ownership of the company changes, as well as the steps that the business will take to transfer the ownership of user data.
7. Age Requirements
If you sell adult products, you should include a section stating the minimum age for consumers to look on your Shopify store website.
This is when a merchant sells hemp or hemp-derived products but is still grounded with marketing laws in your jurisdiction and the jurisdiction of your customers.
This clause should directly state that the Shopify store is intended for mature users over 21 and will delete their personal information if they discover they are under 13.
8. Contact for Privacy Concerns
Shopify stores should give their active contact information to the people accountable for verifying your policy methods.
So, consider generating a special address for this purpose.
9. Policy’s Functional Date and Last Update
Read more at ecommerceguide.com.
What Are Examples of Shopify Store Privacy Policies?
Here are some examples that you can refer to:
Collected Personal Information
When you collect personal data, you must be specific in declaring what kinds of personal information you will gather.
The clause is also written simply so that the general audience can understand.
Leif did this, as the store makes a clarification that they never sell data to third parties for whatever purposes.
The clause is clear that should help in building confidence with consumers.
How Long Information Is Stored For
You must let your consumers know how long you will store their personal information, the deletion date, and how they can ask to eliminate it.
ColourPop’s short clause links to a longer clause to discuss the specific details regarding the retention periods for various kinds of information.
How Payments Are Processed
This article should discuss how customers’ payments are handled and if a third-party payment processor is included.
Again, ColourPop’s article in their processing your payment discusses that Shopify Payments is utilized as a third-party service.
How Personal Information Is Protected
An example is when retailer Rebecca Minkoff incorporates a security section in its policy, which discusses the steps it took to maintain the security of its customer’s data.
This one goes to Gymshark, which lays out a list in bullet points and incorporates the right to delete and rectify data.
Ensure that the lawyer has experience with international customers and in electronic documents act.
Here are the top 5 Privacy Policies for Shopify that you can find:
TermsFeed is one of the best generators that you can use for free!
You can create privacy policies, terms, and conditions, End User License Agreements, legal disclaimers, etc.
They comply with international laws, including GDPR, PIPEDA, CalOPPA, and California Online Privacy Protection Act.
So, they will help you create privacy policies that adhere to these laws.
They also have a live editor that will help you edit the clauses while creating them.
Termly will be your go-to tool for generating privacy policies for your Shopify stores.
They have an easy editing tool if you want to make adjustments to the policy and a policy preview feature that you can use during its crafting.
The best thing? It is a free tool!
It is free, compared to other generators offering only free basic plans.
It’s super easy to use, as you only need to fill out nine fields. It is not as sturdy as the other, so it is a suitable tool for starters.
They also provide ready-made templates, so you can add pages such as About Us, FAQ, Shipping Policy, Returns & Refunds, and Terms of Services.
You can use their templates to administer your Shopify store hassle-free!
You can edit out the information and arrange custom privacy policies. You can add a new page like FAQ to the navigation menu item when crafting a website on Shopify if you’re done.
Frequently Asked Questions (FAQs)
We have added information to discuss the store policies based on several regulations.
The Privacy policies are commonly linked on a website footer menu and will be available from every website page.
What Is the GDPR (General Data Protection Regulation)?
The General Data Protection Regulation (GDPR) placed an extremely high bar for privacy regulations.
You are required to follow the GDPR since you are dealing with the personal data of European Union residents.
Even if you are situated in the US, most of your customers come from the US, and you have one customer from the EU.
You will still have to design GDPR compliant privacy laws.
European Union and United Kingdom
If you have EU or UK customers, you should follow the EU GDPR.
- Contact details for your business
- Classifications of personal information that you collect and process
- The lawful basis for processing each kind of personal data
- Your protection for handing over personal information of the EU
- Data Retention Policy
- Options for consumers to access, eliminate, and correct their personal information.
- The suitable Data Protection Officer whom your customers can make complaints.
What Is the CCPA (California Consumer Privacy Act)?
The California Consumer Privacy Act of 2018 gives California residents and consumers control over the personal information that business entities collect.
The CCPA regulations issue guidance on how to execute the law, which will also secure consumers’ privacy rights.
- The right to know about the personal information you collect and how it will be used and shared.
- The right to delete personal data which were collected from them
- The right to opt-out out from selling their personal information
- The right to non-discrimination for practicing their CCPA rights
- Shopify has an integrated feature to authorize you to do this. However, they cannot provide legal advice, so you better seek a privacy professional for further queries.
Read more at Oag.ca.gov.
Growing your business and trying to reach out to future customers is a challenging task.
You must follow the rules and regulations, especially regarding the legal requirements and the online privacy protection act.
You should take advantage of this one. Both you and your customers will be legally protected, so you better craft a good one!