ZenBusiness VS LegalZoom, wondering which the best online legal service provider for your business is? Here is everything you need to know. I will compare these 2 renowned companies so you can see what each has to offer.
Starting a company on your own is complicated especially if you are a beginner. I would advise having a business formation service provider to handle the paperwork for you.
These 2 companies are perfect in what they do plus provide ongoing services which you will find crucial for your business.
LegalZoom vs ZenBusiness – Side by Side Comparisons
| LegalZoom | ZenBusiness | |
| Price | Has 3 pricing plan, the economy that starts at $0, standard costs $329 & Express gold is $349 | Has 3 pricing plans: Starter costs $49 excluding state fees, Pro is $179 excluding state fees & Premium is $299 excluding state fees. All the fees are billed annually. |
| Turnaround Time | It depends on the package. The economy is 30 days, the standard is 15 days & Express gold is 7 to 10 days | Depends on the package: starter will take 6-8 weeks, pro is 4-6 weeks while the premium is 2-4 weeks. |
| Main Features |
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| Dashboard | Have a dashboard where you can track your order and receive documents | Has a personalized dashboard where you will receive business documents |
| Experience | Has been in the business for long; it was started in 2001 | It was founded not long ago; in 2015 but has grown tremendously since then. |
| Reviews | Has good customer reviews | Has higher customer review scores than LegalZoom |
We had also compared LegalZoom vs Nolo as well as Rocket Lawyer vs LegalZoom.
Pricing
LegalZoom LLC Pricing
The company offers 3 packages so you can choose the one that fits your needs. There is an economy, standard, and express gold.
- Economy starts at $0 plus state fees
- Standard costs $329 plus state fees
- Express Gold is $349 plus estate fees
Zen Business LLC pricing
It has 3 pricing plans:
- Starter costs $49 excluding state fees
- Pro is $179 excluding state fees
- Premium is $299 excluding state fees
Features
LegalZoom LLC
Offers business formation services. Includes name check plus articles of organization.
Provides registered agent services
Can apply trademark, copyright and patent application with the company
Offers lifetime customer support
Provides a financial account authorization letter
You can schedule a call with a lawyer
Gives personalized company membership certificates
Offers other legal services like the application of will, estate plan, power of attorney, marriage, and divorce
Have legal forms
Zen Business
If you are looking for the best LLC service to help set up your business, consider Zen Business. It offers the best deal. It has many features to help start, run, and grow your company.
Business Filing Service
Setting up your business is as simple as selecting the package that you see fit plus additional services such as EIN, worry-free compliance, and the registered agent then Zen Business will file all the important paperwork needed to set up your company.
Registered agent
Your domain will be registered for 1 year. You will also have a website for your business.
Additional Features
Other services include a personalized dashboard where you will receive important documents, banking resolution services, employer identification number (EIN), and Worry-free CPA assessment services.
Experience
Like I mentioned before, LegalZoom has been in the business for a long time. It was established on March 12, 2001, by Lee Edward R, Brian P.Y., Liu Brian S, and Hartman Robert Shapiro.
According to their official site, it has helped over 2 million people set up or run their business.
Also, they have over 500,000 attorney consultations completed. Zen Business was established in 2015. They are not as experienced as LegalZoom.
However, during its short time in operation, it has been able to accomplish a lot and this is evident by its many positive reviews online.
Customer Support
Believe it or not, LegalZoom has one of the best customer support. If you have any questions about their product, you can contact the company through their phone or email address.
Phone: + 1 1-888-203-7652
Email: support@legalZoom.com
The support is available from Monday to Friday.
All the agents are located in the USA. When you reach them via phone, all your questions will be answered thoroughly.
This extra help is important, especially to a new entrepreneur.
You can contact Zen Business through email, chat, phone number, or even send mail to their office. Here is their contact information:
Phone: + 1 844 493 6249
Email: support@zenbusiness.com
ZenBusiness Address702 San Antonio StreetAustin, Texas 78701
Send an email with your questions and the support team will answer them. You can also chat with them or call directly.
Turnaround Times
Between these 2 business formation companies, which one provides the quickest turnaround time? For LegalZoom, it depends on the package. The economy is 30 days, the standard is 15 days & Express gold is 7 to 10 days.
Choose the economy package if you are not in a hurry to form your business and need basic formation services. The standard package is fit for those people who are looking to set up their business in 15 days.
If you are looking to form your business as soon as possible, choose Express Gold. It has the quickest turnaround time, VIP support, and express shipping.
The same case applies to Zen Business; turnaround time depends on the package that you will choose. The starter is 6-8 weeks, pro is 4-6 weeks while the premium is 2-4 weeks. It is obvious LegalZoom has quicker turnaround times than Zen Business.
Its Express Gold package has a turnaround time of 7 to 10 days while Zen Business’s premium package is 2 to 4 weeks.
Order Tracking
It is possible to track your order with both LegalZoom and ZenBusiness. They provide a dashboard where you can see the status of your orders. Simply log in to your account of LegalZoom and you will see open and completed orders if you have any.
ZenBusiness also offers a personalized dashboard where you can track your orders. This is where you will be receiving your important documents.
When I started researching these 2 business formation companies, what struck me most is their many similarities and differences. I noticed they have the same online order status tracking.
This is important to clients as it minimizes anxiety, reduces pressure on customer support, increases transparency, and provides the delivery information. If customers are unable to track their order, they might consider canceling it and this is not good for business.
You will be receiving constant updates on your dashboard and no need to keep calling Zen Business or LegalZoom about the status of your order. If you can track your order and know your documents are on the way at an estimated delivery date, you will be able to relax.
Registered Agent Service
It is worth noting that both companies provide registered agent service. A registered agent costs $299 per year for LegalZoom while it costs just $119 per year for Zen Business.
It is obvious that Zen Business has affordable registered agent services than LegalZoom. The services are very crucial since the government makes it mandatory to have contact between your company and the state; that’s a registered agent.
Zen Business and LegalZoom have registered agents who will be receiving important documents and updates on your behalf. They ensure your business has a good standing with the state hence avoiding fines and penalties.
They also keep you organized. LegalZoom and Zen Business receive important documents on your behalf and store them in your dashboard where you can use them anytime.
Customer Reviews
Zen Business has some of the best customer reviews online. There are so many customers who have praised the company for being professional when dealing with them. It’s quite obvious many of its users are happy with their services. Here are some reviews online;
“You made the entire process of ordering and forming my LLC simple and straightforward, Thank you! I will definitely use your services again.”
“I am very pleased with customer support who were always available to answer my questions. I got good advice from start to finish. The packages are also affordable and my company was formed in less than a week.”
“I was impressed by your business formation service. As a newbie, you took the difficulty out of this process for me. You did exactly what you said you would do.”
LegalZoom has been praised for being a one-stop-shop for all of the legal services. You can file business with it, register trademark, copyright, patent, consult with a lawyer, create custom documents, and even get registered agent services.
The company has also good reviews from its users though it has several negative ones mostly due to the high price. Compared to hiring a lawyer, LegalZoom charges a fraction of what you can pay to them.
Ease of Use
If you are looking for easy to use services to form your company, I would highly recommend both. LegalZoom provides an easy to use online business formation service plus pain-free order process.
Creating a business with LegalZoom is as easy as filling a form and choosing the package that will meet your business needs.
The entire process does not take longer than 20 to 30 minutes.
Your business will be launched with no hidden fees. For Zen Business, their process is also simple. Select the package that will fit your needs.
The company will file all-important paperwork with your state. You will receive all documents in your dashboard after they are out.
Both companies provide ongoing services to ensure your business is always compliant with your state.